Securus Technologies, a leading provider of telecommunication services to the Federal and State prison systems has vowed to expose malpractices within the industry. To improve the integrity of the sector, CEO of Securus Technologies, Richard A. “Rick” Smith, plans to unravel embezzlement and frauds of GTL, Global Tel Link.
According to the press release by Securus Technologies, the nefarious practices of GTL will be exposed in a series of press release, which will be posted on the website of Securus Technologies. According to Richard, such reports are necessary to offer public awareness because GTL has been actively engaged in misleading the public about its services. Perhaps, the action is also necessary because GTL deliberately embezzled thousands of dollars from prisoners and their families, aggravating the suffering.
In the report, the Commission confirms that GTL, Global Tel Link, amassed more than $1.2 million as a result of illegal activities. For instance, GTL is blamed for implanting devices in the hardware installed in prison communication network that enhanced the duration of actual call time allowing GTL to overcharge the customer.
If this wasn’t enough, GTL is also blamed for offering illegal add-on services to the clients that would force prisoners and their families to undergo unnecessary steps before communicating with each other. As such, the time to contact with the other party unnecessarily increased the call time. In fact, the report also cited numerous cases of double-billing by GTL when it had known that certain customers were already billed for particular calls. Overall, Order No. U-20784-B by the Louisiana Public Service Commission claims that the management of GTL deliberately engaged in such obnoxious practices.